IT SUPPORT SERVICES
OpentechIT offers comprehensive IT support to suit your business. Our services provides clients with the best IT infrastructures. We specialize with the following services:
•Help Desk support
•Remote support for desktops
•Network and Servers.
•Preventative maintenance with 24/7 monitoring and alerting.
•Third party vendor management.
•Monthly health checks and performance tube-up.
•Unlimited user administration, system add, moves and changes.
•CCTV Survalance Camera Systems and Access Control systems.
•Voice and data cabling services-IT & Telecoms Infrastructure instalations and maintanace.
On-site & Remote Support
Our on-site and remote services offer;
•Unlimited Remote support for desktops, networks and servers .
•Unlimited on-site support for desktops, networks and servers.
Network installation services
OpentechIT offers full network installations services(CAT5e & CAT6) and installing network cabling to new and existing sites. We also offer point to point installations , hotspot installation and we provide maintainance on all existing networks.
•Our IT support hours (8am-5pm weekdays).
•Emergency Support Afterhours, Saturdays, Sundays and Public holidays (Additional overtime surcharge).
• Fixed price for projects
• Consulting services
• IT assessments and network audits
• Cost and budget planning
• Procurement - hardware and software
• Product purchasing assistance
• Consulting and project planning.
Consulting and project planning
If you have an IT project that you would like to implement, OpentechIT can help you. OpentechIT will assist you with the planning and developmnet and implementation of your project.
We also offer our consulting services to your project.
Our IT project services include:
•Server Upgrades.
•Cloud Migration.
•Software implementation.
•Network installations.